What should I do if I suspect unauthorised activity on my account?

Change your password immediately and contact gt1 support at support@gt1.im. Our team will investigate and help secure your account right away.

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Keep Your Account Secure

A few best practices to keep your gt1 account safe at all times.

Strong Password

Use a mix of uppercase and lowercase letters, numbers, and symbols. Avoid passwords that are easy to guess.

Avoid Public Networks

Avoid logging in over unsecured public Wi-Fi. Use your mobile data instead.

Log Out When Done

Always log out when using a shared device or after playing in a public place.

Don't Share Your Details

Gt1 will never ask for your password via message or email. Do not share your login details with anyone.

Quick answers to the most common login issues.

Use the "Forgot Password" function on the login page to reset your password via your registered email. If you're still having trouble, reach out to gt1 support at [email protected].

Your account may be temporarily locked for security reasons after several failed login attempts. Wait a few minutes and try again, or contact gt1 support for immediate assistance.

Yes, gt1 supports access from multiple devices simultaneously. However, for your security, it is recommended that you log out of any device you are no longer using once your session is done.

Change your password immediately and contact gt1 support at [email protected]. Our team will investigate and help secure your account right away.

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