gt1 Responsible Gambling — Play Healthy, Live in Balance

gt1's Commitment to Responsible Gambling

At gt1, responsible entertainment isn't just an obligation — it's a core part of who we are. We understand that online gaming can be a genuinely enjoyable experience when approached mindfully and in a controlled way.

Gt1 is committed to providing a safe gambling environment for all Malaysian users. This means we support every user's right to set limits, take breaks, and seek help without any barriers. We do not encourage excessive gambling or spending beyond your means.

Every user has a responsibility to themselves and to the people they care about. gt1 is here to make sure this entertainment experience stays positive and doesn't have a negative impact on your personal life or finances.

Recognise the Signs of At-Risk Behaviour

It's important to recognise the early warning signs that gambling may be starting to affect your life negatively. Take a moment and honestly ask yourself whether you're experiencing any of the following:

• You play longer or spend more than you originally planned.
• You gamble to escape problems, work stress, or feelings of sadness.
• You feel anxious, irritable, or restless when you're not playing.
• You are borrowing money or selling assets to fund your gambling.
• Gambling is starting to interfere with time spent with family, your work responsibilities, or your health.
• You feel the need to hide your gambling activity from the people you care about.
• You try to "chase" your losses by continuing to play after losing.

If you identify with any of the signs above, take it as a signal that it's time to make a smart move. Seeking help is a sign of strength, not weakness.

Set Time & Budget Limits — Start Now

The best way to enjoy gaming responsibly is to set clear limits before you start. gt1 encourages all users to practise the following principles:

• Daily/weekly budget limit: Decide on a maximum amount in MYR (RM) you're comfortable spending on entertainment each week. Treat it like a regular entertainment budget — not an investment or a source of income.
• Session time limit: Set a specific time limit for each play session. Use your phone's timer as a reminder. When it goes off, stop and close the app.
• Regular breaks: Take at least a few minutes' break every hour. Stand up, stretch, and do something else before returning to play.
• Don't play when you're stressed: Avoid playing when you're emotionally unsettled, extremely fatigued, or under the influence of alcohol.

Remember — gaming should be a fun form of entertainment, not a source of stress or financial strain.

Self-Control Tools on the gt1 Platform

Gt1 offers several self-control options that you can apply at any time through your account settings:

• Deposit limit: You can set a daily, weekly, or monthly deposit limit to control how much money goes into your account. These limits take effect immediately and protect you from unplanned spending.
• Cooling-off period: If you feel the need to step away from gambling, you can activate a break period. During this time, you won't be able to access any games, giving yourself the space to reflect.
• Self-exclusion: For those who need a more decisive step, the self-exclusion option lets you completely block access to your account for an extended period. Contact gt1 support at [email protected] to get help activating this option.

All self-control requests will be processed promptly and without question. Your decision to manage your usage is one we fully respect.

Underage Protection

The gt1 platform is strictly for individuals aged 18 years and above only. We take the protection of children and young people very seriously. Some of the measures we have in place include:

• Age verification during account registration — users are required to confirm they are 18 years of age or older.
• Gt1 reserves the right to request age verification documents at any time and to close any account suspected of belonging to an underage individual.
• Parents and guardians are advised to use parental control software on devices shared with children to prevent unintended access to online gambling platforms.

If you suspect someone under the age of 18 is using the gt1 platform, please report it to us immediately at [email protected].

Life Balance & Professional Support

Healthy gambling means it never takes over your life. gt1 encourages you to always put the important things first: family, health, work, and your relationships.

Make time for other meaningful activities — sports, hobbies, spending time with loved ones, or simply resting. That balance is key to a fulfilling life, and gambling should only take up a small part of your leisure time.

If you or someone you know is struggling with problem gambling, professional help is available. In Malaysia, you can reach out to:

• Talian Kasih 15999 — A 24-hour family welfare and psychosocial helpline operated by the Malaysian Department of Social Welfare.
• Nearest hospital or clinic — Psychiatric departments or counselling services can help with addiction-related issues or mental health concerns.

Remember — asking for help is a brave and smart decision. gt1 supports every user in making the best choices for themselves and the people they care about.